Question 1

WHY PICK THE HORSE?

Accepted Answer

First time mover or addicted to change, the horse will move you the same!

Packhorse Moving® loves to serve our clients whether big or small.

Our professional movers are well trained and they can even make you smile on moving day.

Question 2

ARE THERE ANY HIDDEN FEES?

Accepted Answer

NEIGH!

All charges will be outlined on the estimate provided.

Question 3

ARE YOU LICENSED AND INSURED?

Accepted Answer

Yes! Packhorse Moving is fully licensed and insured to handle local moves safely and professionally.

Whether you’re moving across town or just down the street, we have the experience, equipment, and coverage to ensure your belongings are protected every step of the way.

Question 4

DO YOU DISASSEMBLE AND REASSEMBLE MY FURNITURE?

Accepted Answer

We will disassemble and reassemble all standard furniture.

Custom made beds or baby cribs may need special attention from our workhorses to best accommodate.

Question 5

DO YOU PROTECT MY FURNITURE?

Accepted Answer

We use heavy duty moving blankets to ensure your items are protected while we gallop to your destination.

Question 6

DO YOU MOVE IN BAD WEATHER?

Accepted Answer

“Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds.”

The same can be said about Packhorse Moving®!

We serve our clients unless of severe conditions.

Additionally, we know how important it is to keep your items from getting damaged and we cover and wipe dry items as best as possible.

Question 7

HOW ACCURATE IS MY ESTIMATE?

Accepted Answer

We strive for precision in our estimates and make every effort to ensure accuracy.

A crucial factor in this process is the inventory information provided.

To optimize your moving experience, it is recommended to be as transparent as possible with your moving details, allowing us to provide the best service tailored to your needs.

Question 8

HOW DO I GET CHARGED?

Accepted Answer

For local moves, our fuel and travel costs are fixed based on the distance of your move.

The only variable is the moving time, which is based on how long the move actually takes.

We start the clock when we arrive at your origin and stop it once we reach your destination address, ensuring you’re only charged for the services you use.

Question 9

HOW DO I PAY?

Accepted Answer

All documentation and processing is done paperless.

Our accepted payment methods are Venmo, Cash App or by Credit or Debit Card (3.5% Fee).

NO CASH OR CHECKS.

Question 10

IS THERE SALES TAX?

Accepted Answer

No — moving services are not subject to sales tax.

However, items like packing materials or long-term storage may be taxable if purchased separately.

Question 11

DO I NEED TO PAY A DEPOSIT?

Accepted Answer

To secure the optimal timeslot for your move and guarantee a seamless experience, we require paying a deposit to reserve a spot on our schedule.

This deposit will be applied to the final invoice.

Question 12

DO I NEED TO TIP MY MOVERS?

Accepted Answer

Gratuities are appreciated, but not required.

Our workhorses love taking care of your needs and if you feel they deserve a tip the best method would be cash.

Question 13

DO MY MOVERS TAKE BREAKS?

Accepted Answer

There is a reason we call our movers workhorses, because we focus on hard work and efficiency.

However, every horse needs a water break, and these generally only take a minute or so.

Our workhorses usually do not take any breaks for lunch during your move.

In the event our crew takes a break for lunch the time will not be billable.

Question 14

WHAT HAPPENS IF MY HOME IS DAMAGED?

Accepted Answer

Our workhorses have been trained to have an awareness of all walls, floors, ceilings, light figures, etc. when assisting our clients.

Packhorse Moving® will work directly with the client to handle any damages.

Question 15

WHAT HAPPENS IF MY ITEMS ARE DAMAGED?

Accepted Answer

Our workhorses have every intention of ensuring your items are transported in the same, if not better, condition as received.

Packhorse Moving® will work directly with the client to handle any damages.

Additionally, each move includes a standard valuation coverage and additional coverage is available upon request.

Question 16

WHAT INSURANCE IS INCLUDED WITH MY MOVE?

Accepted Answer

Each move with Packhorse Moving® includes the standard valuation coverage.

Additional coverage can be purchased directly and additional details will be provided.

Read more about your coverage options, learn more about PA valuation or check out your moving rights and responsibilities.

Question 17

WHEN SHOULD I BOOK MY MOVE?

Accepted Answer

It is advisable to book your move a few weeks in advance to secure your preferred time slot.

Booking early ensures that you have availability to choose from before our schedule fills up.

Call us today to reserve your move!

Question 18

DO YOU DO LAST MINUTE MOVES?

Accepted Answer

We're always ready to gallop into action, even for last-minute moves.

Whether you need to be moved same day or next day, we’ve got you covered.

Question 19

WHO WILL BE ASSISTING WITH THE MOVE?

Accepted Answer

Trust us, we know how personal moving is and we respect your personal space.

We send an email introducing you to our workhorses.

All workhorses at Packhorse Moving® are properly vetted, trained, and beyond excited to help you with your moving needs.

Question 20

WHAT BENEFITS WILL I RECEIVE FOR REFERRING INDIVIDUALS TO YOUR COMPANY?

Accepted Answer

We believe if you support the horse you should be rewarded.

Our referral program gives you a $50 Amazon Gift Card for each referral.

Rest assured that anyone referred to Packhorse Moving® will receive 5-STAR service!

When It Comes To
Moving New Jersey
We Don't Horse Around!

BLOG

BLOG

FAQ

Frequently asked questions

WHY PICK THE HORSE?

ARE THERE ANY HIDDEN FEES?

ARE YOU LICENSED AND INSURED?

DO YOU DISASSEMBLE AND REASSEMBLE MY FURNITURE?

DO YOU PROTECT MY FURNITURE?

DO YOU MOVE IN BAD WEATHER?

HOW ACCURATE IS MY ESTIMATE?

HOW DO I GET CHARGED?

HOW DO I PAY?

IS THERE SALES TAX?

DO I NEED TO PAY A DEPOSIT?

DO I NEED TO TIP MY MOVERS?

DO MY MOVERS TAKE BREAKS?

WHAT HAPPENS IF MY HOME IS DAMAGED?

WHAT HAPPENS IF MY ITEMS ARE DAMAGED?

WHAT INSURANCE IS INCLUDED WITH MY MOVE?

WHEN SHOULD I BOOK MY MOVE?

DO YOU DO LAST MINUTE MOVES?

WHO WILL BE ASSISTING WITH THE MOVE?

WHAT BENEFITS WILL I RECEIVE FOR REFERRING INDIVIDUALS TO YOUR COMPANY?

Our Latest Blogs

Stop Putting It Off: 3 Epic Labor Day Weekend Road Trips From Norristown PA (2026 Guide)

10 Best Things To Do in Norristown PA Before Summer Ends (2026 Guide)

The Ultimate 2026 College Move-In Guide Near Norristown, PA 🎓

When It Comes To Moving New Jersey We Don't Horse Around!

BLOG

BLOG

FAQ

Frequently asked questions

WHY PICK THE HORSE?

ARE THERE ANY HIDDEN FEES?

ARE YOU LICENSED AND INSURED?

DO YOU DISASSEMBLE AND REASSEMBLE MY FURNITURE?

DO YOU PROTECT MY FURNITURE?

DO YOU MOVE IN BAD WEATHER?

HOW ACCURATE IS MY ESTIMATE?

HOW DO I GET CHARGED?

HOW DO I PAY?

IS THERE SALES TAX?

DO I NEED TO PAY A DEPOSIT?

DO I NEED TO TIP MY MOVERS?

DO MY MOVERS TAKE BREAKS?

WHAT HAPPENS IF MY HOME IS DAMAGED?

WHAT HAPPENS IF MY ITEMS ARE DAMAGED?

WHAT INSURANCE IS INCLUDED WITH MY MOVE?

WHEN SHOULD I BOOK MY MOVE?

DO YOU DO LAST MINUTE MOVES?

WHO WILL BE ASSISTING WITH THE MOVE?

WHAT BENEFITS WILL I RECEIVE FOR REFERRING INDIVIDUALS TO YOUR COMPANY?

Our Latest Blogs

Stop Putting It Off: 3 Epic Labor Day Weekend Road Trips From Norristown PA (2026 Guide)

10 Best Things To Do in Norristown PA Before Summer Ends (2026 Guide)

The Ultimate 2026 College Move-In Guide Near Norristown, PA 🎓

When It Comes To
Moving New Jersey
We Don't Horse Around!